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© Copyright 2026, Joyner Transportation & Logistic Services LLC, Atlanta, GA
Safe. Reliable. Compassionate. Non-Emergency Medical Transportation.
Joyner Mobility provides dependable non-emergency medical transportation for healthcare facilities, insurance providers, and assisted living communities — with licensed CNAs available upon request for every ride.
24/7
Online Booking
5am–10pm
Rides, Local Time
HIPAA
Compliant Platform
100%
Background Screened Drivers
Our Promise
The Standard We Hold Ourselves To — Every Single Ride
Every Joyner Mobility trip is built around three core principles that guide everything we do — from the moment a ride is booked to the moment the passenger arrives safely.
Safe
All Joyner drivers complete rigorous safety training and background screening. Our HIPAA-compliant dashboard protects patient privacy and security on every trip — meeting healthcare's highest standards.
Reliable
Removing the barriers to non-emergency medical transportation. Joyner Mobility service is available from 5am to 10pm in your local time zone with 24/7 online scheduling so you can book anytime.
Compassionate
Every passenger is treated with dignity, respect, and compassion. Our drivers and CNAs understand that our passengers often need more than just a ride — they need a caring, supportive experience.
Who We Serve
Transportation Solutions for Healthcare Organizations
Joyner Mobility currently schedules non-emergency medical transportation through healthcare facilities, assisted living communities, and insurance providers — so the patients and residents you serve get to their appointments safely and on time.
Hospitals & Healthcare Facilities
Seamless transportation solutions for patient discharge, transfers, and ongoing care appointments.
Nursing Homes & Assisted Living
Dependable transportation for residents needing medical appointments, therapy, and specialist visits.
Doctor's Offices & Clinics
Help your patients get to appointments on time — reducing no-shows and improving patient outcomes.
Insurance Providers
Reliable NEMT services that integrate with your insurance plans — supporting member access to care.
Are you a patient or family member? Joyner Mobility rides are currently arranged through your healthcare facility, assisted living community, or insurance provider. Ask your care team to schedule with Joyner Mobility, or call (888) 237-6516 and we will help point you in the right direction.
Our Fleet
The Right Vehicle for Every Patient's Needs
We offer a range of professionally maintained vehicles to accommodate patients of all mobility levels and group sizes — all driven by trained, background-screened professionals.
Wheelchair Accessible Vehicles
Specially equipped vehicles with ramps and tie-downs to safely and comfortably transport patients who use wheelchairs or other mobility devices.
Vans
Comfortable, spacious vans perfect for individual patients and small groups needing reliable non-emergency medical transportation.
Shuttle Buses
Larger shuttle buses for healthcare facilities, nursing homes, and group transportation needs — reliable and cost-effective for multiple passengers.
How It Works
Simple, Seamless Transportation From Booking to Arrival
Joyner Mobility makes it easy to arrange non-emergency medical transportation — for healthcare organizations scheduling on behalf of their patients and residents.
1
Trip Scheduling & Booking
Schedule transportation online through the Joyner Mobility dashboard or by phone. Book one-way or round-trip rides with 24/7 online booking — rides run from 5am to 10pm in your local time zone. Healthcare organizations can schedule on behalf of their patients directly from their patient management system.
2
Trip Confirmation & Notifications
Once booked the passenger receives a confirmation by text, email, or phone call with their full trip itinerary. When the driver and CNA are on their way a notification is sent automatically — keeping patients and families informed every step of the way. Joyner Mobile App users receive push notifications directly to their phone.
3
Enjoy the Ride
The passenger is picked up safely and comfortably — with a licensed Certified Nursing Assistant (CNA) accompanying them upon request. No additional action is required. Both passengers and healthcare providers have access to our 24/7 customer service center at any time during the trip.
CNA Service
Licensed Certified Nursing Assistants — Available Upon Request
What sets Joyner Mobility apart is our ability to provide a licensed Certified Nursing Assistant to accompany patients during their ride — at no additional charge. This is a level of care that most transportation providers simply don't offer.
For patients who need medical monitoring, assistance boarding or disembarking, or simply the comfort of having a healthcare professional present — our CNA service provides complete peace of mind for patients, families, and healthcare organizations alike.
- Licensed and certified nursing assistants
- Available upon request at booking
- Assists with boarding and disembarking
- Provides medical monitoring during transport
- Peace of mind for patients and families
- Included at no additional charge
CNA Accompanied Transport
Request a licensed Certified Nursing Assistant to accompany your patient or resident on every ride — included with your Joyner Mobility booking at no extra cost.
Request a CNATechnology Integration
Access Joyner Mobility Directly Through Open API
Healthcare organizations can simplify non-emergency medical transportation by integrating Joyner Mobility directly into their existing patient management systems and electronic health records (EHR) through our open API.
No switching between platforms — schedule, track, and manage patient transportation directly from the tools your team already uses every day.
- Open API integration with existing systems
- Compatible with major EHR platforms
- Schedule rides directly from patient records
- Real-time trip tracking and status updates
- HIPAA compliant data handling
- Dedicated integration support team
Insurance & Billing
Simple Billing for Your Organization
Joyner Mobility works with healthcare facilities, assisted living communities, and insurance providers to set up billing that fits your program. Contact us to discuss options for your organization.
Talk to Our TeamSafety & Compliance
Built with Compliance. Measured with Safety.
Safety and compliance are not afterthoughts at Joyner Mobility — they are the foundation of everything we do. Every driver, every vehicle, and every trip meets our rigorous safety and compliance standards.
HIPAA Compliant
The Joyner Mobility dashboard is built with HIPAA privacy and security standards — protecting patient data and ensuring full compliance with healthcare regulations.
Background Screened Drivers
Every Joyner driver and associate completes a thorough background screening before they are ever allowed to transport a patient — no exceptions.
Rigorous Safety Training
All Joyner Mobility drivers complete rigorous safety training focused on patient transport — including wheelchair securement, passenger assistance, and emergency procedures.
Fully Insured Fleet
Every Joyner Mobility vehicle is fully insured and regularly inspected — ensuring every patient travels in a safe, well-maintained vehicle every single time.
Service Area
Serving Metro Areas Nationwide
Joyner Mobility provides service within 50 miles of each city listed below. Enter your ZIP code to check coverage, or browse by state.
Check Your Coverage
Enter the ZIP code where your patients or residents are picked up.
Get notified when we arrive
Join our notification list and we will email you as soon as Joyner Mobility is available in your area.
Browse by state
Alabama9
- Birmingham
- Huntsville
- Mobile
- Montgomery
- Tuscaloosa
- Auburn–Opelika
- Dothan
- Florence–Muscle Shoals
- Daphne–Fairhope–Foley
Alaska3
- Anchorage
- Fairbanks
- Juneau
Arizona6
- Phoenix–Mesa
- Tucson
- Prescott Valley
- Flagstaff
- Lake Havasu City–Kingman
- Yuma
Arkansas6
- Little Rock–North Little Rock
- Fayetteville–Springdale–Rogers
- Fort Smith
- Jonesboro
- Hot Springs
- Conway
California22
- Los Angeles–Long Beach–Anaheim
- San Francisco–Oakland
- San Jose
- San Diego
- Sacramento
- Riverside–San Bernardino
- Orange County
- Fresno
- Bakersfield
- Stockton
- Modesto
- Santa Rosa
- Oxnard–Thousand Oaks–Ventura
- Salinas
- Santa Barbara
- San Luis Obispo
- Monterey
- Visalia
- Chico
- Redding
- Yuba City
- El Centro
Colorado7
- Denver–Aurora
- Colorado Springs
- Fort Collins
- Boulder
- Greeley
- Pueblo
- Grand Junction
Connecticut6
- Hartford
- New Haven
- Bridgeport–Stamford–Norwalk
- Danbury
- Norwich–New London
- Waterbury
Delaware4
- Wilmington
- Dover
- Newark
- Middletown
District of Columbia1
- Washington–Arlington–Alexandria
Florida19
- Miami–Fort Lauderdale–West Palm Beach
- Tampa–St. Petersburg
- Orlando
- Jacksonville
- Sarasota–Bradenton
- Cape Coral–Fort Myers
- Naples
- Port St. Lucie
- Palm Bay–Melbourne
- Daytona Beach
- Lakeland–Winter Haven
- Ocala
- Gainesville
- Tallahassee
- Pensacola
- Panama City
- Crestview–Fort Walton Beach
- Deltona–Daytona Beach
- Punta Gorda
Georgia13
- Atlanta
- Savannah
- Augusta
- Columbus
- Macon
- Athens
- Gainesville
- Warner Robins
- Albany
- Valdosta
- Brunswick
- Rome
- Dalton
Hawaii4
- Honolulu
- Kahului
- Hilo
- Kailua–Kona
Idaho6
- Boise
- Coeur d'Alene
- Idaho Falls
- Twin Falls
- Pocatello
- Lewiston
Illinois9
- Chicago
- Rockford
- Peoria
- Springfield
- Champaign–Urbana
- Bloomington–Normal
- Decatur
- Quad Cities
- Carbondale–Marion
Indiana10
- Indianapolis
- Fort Wayne
- Evansville
- South Bend–Mishawaka
- Lafayette–West Lafayette
- Bloomington
- Elkhart–Goshen
- Muncie
- Terre Haute
- Kokomo
Iowa9
- Des Moines
- Cedar Rapids
- Iowa City
- Davenport–Bettendorf
- Waterloo–Cedar Falls
- Sioux City
- Ames
- Dubuque
- Council Bluffs
Kansas7
- Wichita
- Topeka
- Lawrence
- Manhattan
- Salina
- Hutchinson
- Kansas City
Kentucky8
- Louisville
- Lexington
- Bowling Green
- Owensboro
- Elizabethtown
- Covington–Newport
- Paducah
- Richmond
Louisiana8
- New Orleans
- Baton Rouge
- Shreveport
- Lafayette
- Lake Charles
- Houma–Thibodaux
- Monroe
- Alexandria
Maine5
- Portland
- Bangor
- Lewiston–Auburn
- Augusta
- Brunswick
Maryland5
- Baltimore
- Frederick
- Hagerstown
- Salisbury
- Cumberland
Massachusetts9
- Boston
- Worcester
- Springfield
- Cambridge
- Lowell
- Brockton
- New Bedford
- Fall River
- Pittsfield
Michigan12
- Detroit
- Grand Rapids
- Ann Arbor
- Lansing–East Lansing
- Flint
- Kalamazoo–Portage
- Battle Creek
- Saginaw–Midland–Bay City
- Traverse City
- Muskegon
- Jackson
- Holland
Minnesota7
- Minneapolis–St. Paul
- Rochester
- Duluth–Superior
- St. Cloud
- Mankato
- Moorhead
- Brainerd
Mississippi8
- Jackson
- Gulfport–Biloxi
- Hattiesburg
- Tupelo
- Southaven
- Oxford
- Meridian
- Columbus–Starkville
Missouri9
- St. Louis
- Kansas City
- Springfield
- Columbia
- Jefferson City
- Joplin
- St. Joseph
- Cape Girardeau
- Branson
Montana7
- Billings
- Missoula
- Bozeman
- Great Falls
- Helena
- Kalispell
- Butte
Nebraska6
- Omaha
- Lincoln
- Grand Island
- Kearney
- North Platte
- Scottsbluff
Nevada5
- Las Vegas–Henderson
- Reno–Sparks
- Carson City
- Elko
- Pahrump
New Hampshire5
- Manchester–Nashua
- Concord
- Portsmouth
- Dover–Rochester
- Lebanon–Hanover
New Jersey10
- Newark
- Jersey City
- Paterson
- Elizabeth
- Edison–New Brunswick
- Trenton
- Atlantic City
- Camden
- Vineland–Bridgeton
- Toms River
New Mexico8
- Albuquerque
- Las Cruces
- Santa Fe
- Farmington
- Roswell
- Carlsbad
- Hobbs
- Clovis
New York13
- New York City
- Buffalo
- Rochester
- Albany–Schenectady–Troy
- Syracuse
- Poughkeepsie–Newburgh–Middletown
- Utica–Rome
- Binghamton
- Ithaca
- Elmira
- Watertown
- Glens Falls
- Kingston
North Carolina13
- Charlotte
- Raleigh–Cary
- Durham–Chapel Hill
- Greensboro–High Point
- Winston-Salem
- Asheville
- Wilmington
- Fayetteville
- Greenville
- Hickory–Lenoir–Morganton
- Jacksonville
- Burlington
- Rocky Mount
North Dakota5
- Fargo–Moorhead
- Bismarck
- Grand Forks
- Minot
- Williston
Ohio13
- Columbus
- Cleveland
- Cincinnati
- Dayton
- Akron
- Toledo
- Youngstown–Warren
- Canton–Massillon
- Lima
- Mansfield
- Springfield
- Newark
- Zanesville
Oklahoma8
- Oklahoma City
- Tulsa
- Norman
- Lawton
- Enid
- Stillwater
- Muskogee
- Bartlesville
Oregon8
- Portland–Vancouver
- Eugene–Springfield
- Salem
- Bend
- Medford
- Corvallis
- Albany
- Grants Pass
Pennsylvania14
- Philadelphia
- Pittsburgh
- Allentown–Bethlehem–Easton
- Harrisburg–Carlisle
- Lancaster
- York
- Reading
- Scranton–Wilkes-Barre
- Erie
- State College
- Johnstown
- Altoona
- Williamsport
- Chambersburg–Waynesboro
Rhode Island3
- Providence–Warwick
- Newport
- Westerly
South Carolina9
- Charleston
- Columbia
- Greenville–Anderson
- Spartanburg
- Myrtle Beach
- Rock Hill
- Florence
- Hilton Head–Bluffton
- Sumter
South Dakota6
- Sioux Falls
- Rapid City
- Aberdeen
- Brookings
- Watertown
- Pierre
Tennessee11
- Nashville
- Memphis
- Knoxville
- Chattanooga
- Clarksville
- Murfreesboro
- Kingsport–Bristol
- Johnson City
- Jackson
- Cleveland
- Cookeville
Texas24
- Dallas–Fort Worth
- Houston
- Austin
- San Antonio
- El Paso
- McAllen–Edinburg–Mission
- Corpus Christi
- Lubbock
- Laredo
- Brownsville–Harlingen
- Beaumont–Port Arthur
- Killeen–Temple
- Waco
- College Station–Bryan
- Amarillo
- Midland
- Odessa
- Tyler
- Longview
- Wichita Falls
- Sherman–Denison
- Abilene
- San Angelo
- Victoria
Utah6
- Salt Lake City
- Provo–Orem
- Ogden–Clearfield
- St. George
- Logan
- Cedar City
Vermont3
- Burlington–South Burlington
- Rutland
- Barre–Montpelier
Virginia10
- Northern Virginia
- Virginia Beach–Norfolk–Newport News
- Richmond
- Roanoke
- Charlottesville
- Lynchburg
- Harrisonburg
- Winchester
- Blacksburg–Christiansburg
- Bristol–Kingsport–Johnson City
Washington10
- Seattle–Tacoma–Bellevue
- Spokane
- Vancouver
- Olympia–Lacey–Tumwater
- Bellingham
- Yakima
- Tri-Cities
- Wenatchee
- Longview
- Mount Vernon–Anacortes
West Virginia8
- Charleston
- Huntington–Ashland
- Morgantown
- Parkersburg–Vienna
- Wheeling
- Martinsburg
- Beckley
- Weirton–Steubenville
Wisconsin12
- Milwaukee
- Madison
- Green Bay
- Appleton
- Oshkosh–Neenah
- Kenosha
- Racine
- Eau Claire
- La Crosse
- Wausau
- Sheboygan
- Janesville–Beloit
Wyoming6
- Cheyenne
- Casper
- Laramie
- Gillette
- Rock Springs
- Sheridan
We provide service within 50 miles of each city listed. Some metro areas span more than one state. Call (888) 237-6516 to confirm service for a specific location.
Request Service or More Information
Fill out the form below and our Joyner Mobility team will get back to you within 1 business day
* Required fields. We typically respond within 1 business day.
Request Received!
Thank you for contacting Joyner Mobility. Our team will get back to you within 1 business day to confirm your service details.
FAQ
Frequently Asked Questions
Find answers to the most common Joyner Mobility questions — search, or browse by topic.
What is Joyner Mobility?
Joyner Mobility is a non-emergency medical transportation (NEMT) service providing safe, reliable, and compassionate rides to and from medical appointments. We currently schedule transportation through healthcare facilities, insurance providers, and assisted living communities.
Who can book a Joyner Mobility ride?
At this time, rides are booked through healthcare facilities, insurance providers, and assisted living communities. If you are a patient or family member, ask your care team or insurer to schedule through Joyner Mobility, or call (888) 237-6516 and our team will help point you in the right direction.
How do I request service for my organization?
Fill out the request form on this page, call (888) 237-6516, or schedule through the Joyner Mobility dashboard. Larger organizations can also connect through our open API. Our team responds to form requests within 1 business day.
How far in advance should rides be scheduled?
Schedule as early as you can — online booking is available 24/7. For urgent or same-day requests, call (888) 237-6516 and our team will confirm availability.
Can I schedule one-way and round-trip rides?
Yes. You can book one-way or round-trip rides anytime through online scheduling.
How will I know my ride is confirmed?
Once a ride is booked, the passenger receives a confirmation by text, email, or phone call with the full trip itinerary. A notification is also sent automatically when the driver and CNA are on their way.
What if I need to change or cancel a ride?
Contact our team at (888) 237-6516 or help@myjoyner.com as early as possible and we will update your trip.
What areas does Joyner Mobility serve?
Joyner Mobility provides service within 50 miles of each city listed in the Service Area section, across states throughout the country. Browse the list by state, or use the ZIP code checker to see whether your area is covered.
How do I know if my ZIP code is covered?
Enter your ZIP code in the coverage checker in the Service Area section. If we do not serve your area yet, you can join our notification list and we will let you know when we expand.
What are Joyner Mobility's hours?
Online booking is available 24/7. Rides run from 5am to 10pm in your local time zone.
What types of vehicles do you offer?
We offer wheelchair accessible vehicles, vans, and shuttle buses — all professionally maintained and driven by trained, background-screened professionals.
Do you provide wheelchair accessible vehicles?
Yes. Joyner Mobility offers fully equipped wheelchair accessible vehicles with ramps and tie-downs to safely and comfortably transport passengers who use wheelchairs or other mobility devices. Please specify your vehicle needs when requesting service.
What is a CNA and why is it important?
A Certified Nursing Assistant (CNA) is a licensed healthcare professional trained to assist patients with medical needs. Joyner Mobility offers a CNA to accompany passengers during their ride upon request — providing medical monitoring, assistance boarding and disembarking, and peace of mind for patients and their families. This service is included at no additional charge.
How do I request a CNA?
CNAs are available upon request at booking. Select the CNA option on the request form or let our team know when you call.
Is Joyner Mobility HIPAA compliant?
Yes. The Joyner Mobility dashboard is built with HIPAA privacy and security standards — protecting patient data and supporting compliance with healthcare regulations at every step of the process.
How are drivers screened and trained?
Every Joyner driver and associate completes a thorough background screening before transporting a patient. All Joyner Mobility drivers also complete rigorous safety training focused on patient transport, including wheelchair securement, passenger assistance, and emergency procedures.
Are your vehicles insured and inspected?
Yes. Every Joyner Mobility vehicle is fully insured and regularly inspected.
Is Joyner Mobility an emergency service?
No. Joyner Mobility provides non-emergency medical transportation only. In a medical emergency, call 911.
How does billing work?
Billing arrangements are set up with each organization. Contact us at (888) 237-6516 or use the request form and our team will walk you through the options for your organization.
Can healthcare organizations integrate Joyner Mobility into their systems?
Yes. Joyner Mobility offers open API integration with existing patient management systems and electronic health records (EHR), so your team can schedule, track, and manage patient transportation from the tools it already uses. Contact us to request API access.
Can I track a trip?
Yes. Real-time trip tracking and status updates are available, and Joyner Mobile App users receive push notifications directly to their phone.
No matching questions. Call (888) 237-6516 and our team will help.
Still have questions? Call (888) 237-6516 or send us a request.