Safe. Efficient. Reliable.

Provide access to reliable transportation for your patients. Joyner Mobility provides a seamless process for healthcare organizations and patients by scheduling one-way or round trip travel using the Joyner Mobility dashboard.

Access Joyner Directly Through Open API

Simplify non-emergency medical transportation (NEMT) using Joyner Mobility, directly from your patient management system electronic health record (EHR).

Empowering Healthcare Organizations to arrange transportation on behalf their patients

Safe

Safe transportation. Joyner drivers complete a rigorous safety training. Joyner Mobility online dashboard is designed to meet healthcare’s HIPAA privacy and security standards.

Reliable

Removing the barriers to (NEMT). Joyner Mobility Service is available from 5 a.m. – 10 p.m. in your local time zone. Schedule transportation 24/7.

Cost Effective

Transparent Pricing. No surprises or hidden fees. Pricing includes licensed certified nursing assistant (CNA). Just another example of how Joyner Mobility goes the extra mile.

Here's a quick look at how Joyner Mobility works

Trip Scheduling & Booking

You or a member of your team schedules transportation service for your patient in the Joyner Mobility Dashboard.

Trip Confirmation

We contact the passenger by text, email or phone call (selected at time of booking) with their trip itinerary at the time the ride is booked. We will send a text message or email when the driver and CNA are on their way to pick them up. If the customer is using the Joyner Mobile App, a push notification will be sent to the passengers phone.

Enjoy the Ride

The passenger picked up with the assistance of our licensed Certified Nursing Assistant (CNA). No additional action required. Passengers and Healthcare Providers have access to our 24/7 Customer Service Center and can be reached at (800) 397-9916.

Commitment to Privacy and Safety

Built with Compliance

Joyner Mobility dashboards are HIPAA compliant with several safeguards in place.

Measured with Safety

Safety is our top priority across all Joyner product & services. All Joyner employees and associates complete a background screening. Click here for more information on Safety at Joyner.

 

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