Your Privacy is our Priority

Enjoy great Service, - and your privacy

At Joyner, we invest in keeping your private information secure, and promise to never sell your information to third parties
It’s no secret that complies thrive on data to make better decisions, marketing and to better customer experience, & we do the same here at Joyner. However, we work hard to protect private information, keeping your private information private, and secure

It comes down to trust

At Joyner, we work hard at keeping your information secure maintaining the trust you’ve given us.

Our promise to you

We will never disclose your personal information. We only need your information to help provide you with a reliable and safe transportation and logistics platform.

Stay Informed, Always.

No surprises! We’re upfront and transparent about the personal information we collect, how we use it, and how we share it and we promise to keep it that way.

You’re in charge

You’re able to correct and update your personal information by logging into your My Joyner account. You can change things like your payment information, contact information and profile picture just to name a few.

Want to learn more?

Visit our Privacy Policy for more details about how we approach privacy.

Frequently Asked Questions (FAQs)

We collect personal information such as your name, contact details, payment information, location data, and usage activity within the app to provide and improve our services.

We use your information to process transactions, enhance user experience, improve our services, provide customer support, and communicate important updates.

We do not sell or rent your personal information. We may share data with trusted third-party service providers who assist in operating our app, processing payments, or providing customer support—always under strict confidentiality agreements.

We implement security measures such as encryption, secure servers, and regular security audits to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Yes, you can manage your personal information through your account settings. You may also opt out of certain data collection practices, like location tracking, directly from your device settings.

Yes, with your consent, we collect location data to provide accurate transportation and logistics services. You can disable location tracking at any time through your device settings, though this may affect app functionality.

We retain your personal information for as long as necessary to fulfill the purposes outlined in our Privacy Policy, comply with legal obligations, and resolve disputes.

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal data. Contact us directly to exercise these rights. 

Yes, we use cookies and similar technologies to enhance your experience, analyze app usage, and personalize content. You can manage cookie preferences through your browser settings.

If you have questions or concerns about our Privacy Policy or data practices, please contact us at help@myjoyner.com

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We value privacy. We may collect personal information from you for business, marketing, and commercial purposes. Read more

Do Not Sell or Share My Personal Information (CA residential only)