Every journey is safer with Joyner.
Safety First.
No Mask. No Ride.
Accountability that goes both ways
Safety isn’t just your responsibility. It’s ours just as much as yours. We’ve created Community Guidelines to guide our customers on their part—but to also let customers know what they can expect from us. Violators of our Community Guidelines or Terms and Conditions are subject to permanent removal from the Joyner platform.
Annual Safety Trainings
Annual background checks and compliance monitoring
Ever-evolving safety features.
We’re committed to providing safe travel for our customers.
Can’t stop. Won’t stop.
Know who is at your service.
When booking travel or requesting service, the name and photo of the Joyner Employee or Associate will appear in your booking details.
Monitored Location
If permission is granted in your phone settings Joyner will monitor your location to make sure you are en route to your location.
Forecast any problems
Because we monitor your location, if we notice you’ve stopped to log or going in the wrong direction, we’ll reach out to see if you need any assistance.
Get Emergency Help
Customers have direct contact with our Safety & Insurance Services team at Joyner. If emergency services are needed, we can help by providing the exact location to emergency responders.
Know who is at your service.
When booking travel or requesting service, the name and photo of the Joyner Employee or Associate will appear in your booking details.
Monitored Location
Forecast any problems
Because we monitor your location, if we notice you’ve stopped to log or going in the wrong direction, we’ll reach out to see if you need any assistance.
Get Emergency Help
Customers have direct contact with our Safety & Insurance Services team at Joyner. If emergency services are needed, we can help by providing the exact location to emergency responders.