We want to be upfront with our customers, partners, and associates: our email systems are currently experiencing disruptions as a result of an active Microsoft 365 outage that began this afternoon. This is not an issue with Joyner's own infrastructure — it is a platform-wide incident affecting Microsoft Exchange Online customers across the Americas and potentially beyond.

Our team is aware of the issue and monitoring it closely. We are not able to expedite Microsoft's resolution, but we want to make sure anyone trying to reach us understands why they may not be hearing back via email as quickly as usual.

What to Expect

If you have sent an email to our team today and have not received a response, your message is likely queued and will be delivered once Microsoft restores connectivity. We are not discarding or missing messages — this is a delivery and access disruption, not a data loss event.

Our team will work through any backlog as quickly as possible once the outage is resolved. We appreciate your patience and want to assure you that this is a situation entirely outside of our control.

We will update this notice once Microsoft has confirmed resolution. For the latest status from Microsoft directly, their service health page can be monitored at status.cloud.microsoft or via @MSFT365Status on X.