Joyner Legal Center
Here you will find legal information, policies, and resources for using Joyner's products and services. Use the filters below to find documents relevant to your location and service.
You have selected an international jurisdiction. Only documents available in your selected country are shown. Currently Joyner TMS is available internationally — all other services operate in the United States only.
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General Policies
Core terms, policies, and agreements that apply to all Joyner users and services.
Terms of Use
General terms and conditions governing your use of Joyner's platform and services
Non-Discrimination Policy
Joyner's commitment to fair and equal treatment for all customers, drivers, and partners
Public Health Guidelines
Health and safety standards for Joyner drivers, partners, and passengers
Firearms Prohibition Policy
Joyner's policy on firearms and weapons across all services and platforms
Refer a Friend Terms & Conditions
Terms governing Joyner's referral program and associated rewards
About Our Ads
How Joyner uses advertising and what it means for your experience on our platform
Social Media Guidelines
Guidelines for how Joyner and its partners engage on social media platforms
California Anti-Sexual Harassment Policy
Joyner's anti-sexual harassment policy applicable to California operations
Feedback Policy
How Joyner collects, uses, and responds to feedback from customers and partners
Privacy & Data
How Joyner collects, uses, and protects your personal information and data.
Privacy Policy
How Joyner collects, uses, shares, and protects your personal information
Privacy Notice
Detailed notice about the personal data Joyner processes and your rights as a data subject
International Privacy Notice — TMS
Privacy notice for international Joyner TMS subscribers outside the United States
Candidate Privacy Notice
How Joyner handles personal data collected during the job application and hiring process
Cookie Notice
Information about the cookies and tracking technologies Joyner uses on its platforms
Accessibility
Joyner's commitment to making our services accessible to everyone
Community & Safety
Guidelines and policies that keep our community safe and respectful for everyone.
Product & Service Terms
Specific terms and conditions that apply to each individual Joyner product and service.
Joyner Autow — Terms & Conditions
Terms governing Joyner Autow motor club membership and roadside assistance services
Joyner Airport Shuttle — Terms & Conditions
Terms governing Joyner Airport Shuttle services for hotels and hospitality partners
Joyner Corporate Shuttle — Terms & Conditions
Terms governing Joyner Corporate Shuttle employee transportation services
Joyner Mobility — Terms & Conditions
Terms governing Joyner Mobility non-emergency medical transportation services
Joyner Animal Transport — Terms & Conditions
Terms governing Joyner Animal Transport pet transportation services
Joyner Freight — Terms & Conditions
Terms governing Joyner Freight trucking and cargo transportation services
Joyner Intermodal — Terms & Conditions
Terms governing Joyner Intermodal rail and road freight services
Joyner Dispatch — Terms & Conditions
Terms governing Joyner Dispatch truck dispatching services for owner-operators and fleets
Joyner Pilot — Terms & Conditions
Terms governing Joyner Pilot car and escort services for oversized loads
Joyner Delivery Service Partner — Terms & Conditions
Terms governing Joyner last-mile delivery services for retailers and carriers
Joyner Warehousing — Terms & Conditions
Terms governing Joyner Warehousing storage and fulfillment services
Joyner Vu — Terms & Conditions
Terms governing Joyner Vu mobile advertising platform for advertisers and drivers
Joyner TMS — Terms & Conditions (United States)
Terms governing Joyner TMS subscriptions for customers in the United States
Joyner TMS — Terms & Conditions (International)
Terms governing Joyner TMS subscriptions for international customers outside the United States
Joyner Mobile App — Terms & Conditions
Terms governing the use of the Joyner Mobile App on iOS and Android
Ryde — Terms & Conditions
Terms governing the Ryde rideshare platform for passengers and drivers — launching 2027
Intellectual Property
Policies related to copyright, trademarks, and intellectual property on the Joyner platform.
Legal Requests
Guidelines for law enforcement agencies and third parties requesting data or information from Joyner.
Have a legal question?
Contact our team and we will direct your inquiry to the appropriate department
(888) 237-6516