Joyner Airport Shuttle — Corporate Client Agreement

1. Purpose & Scope

This Corporate Client Agreement ("Agreement") governs the relationship between Joyner Transportation & Logistic Services LLC ("Joyner," "we," "us," or "our") and corporate clients ("Client," "you," or "your") who establish a corporate account for the booking and management of Joyner Airport Shuttle services for their employees, guests, executives, and authorized travelers. By establishing a corporate account or booking Airport Shuttle services through a corporate account, you agree to be bound by this Agreement, the Joyner Airport Shuttle Rider Terms, and the Joyner Master Terms & Conditions.

2. Corporate Account Setup

To establish a corporate account for Joyner Airport Shuttle services, the Client must:

• Submit a completed corporate account application through Joyner's corporate sales team at corporate@myjoyner.com
• Provide a valid business name, business address, federal tax identification number (EIN), and primary billing contact information
• Designate at least one (1) authorized account administrator who will manage bookings, traveler profiles, and billing on the Client's behalf
• Execute this Agreement or a separately negotiated corporate service agreement with Joyner
• Pass Joyner's standard credit review where a billing credit line is requested

Corporate accounts are subject to approval by Joyner at its sole discretion. Joyner reserves the right to decline or discontinue a corporate account relationship at any time for legitimate business reasons.

3. Authorized Travelers

The Client is responsible for managing its list of authorized travelers — employees, executives, guests, and contractors authorized to use the Client's corporate account for Airport Shuttle bookings. The Client agrees to:

• Maintain an accurate and current list of authorized travelers in the corporate account portal
• Promptly remove any individual from the authorized traveler list when they are no longer authorized to book on the Client's account (e.g., upon termination of employment or end of engagement)
• Ensure that all authorized travelers are aware of and comply with the Airport Shuttle Rider Terms, the Shuttle Service Policy, and the Joyner Community Guidelines
• Be responsible for all charges incurred by authorized travelers on the Client's corporate account, including trip fares, cancellation fees, no-show fees, cleaning fees, and damage charges

4. Booking Procedures

Corporate account bookings may be made through the following channels:

• Joyner corporate booking portal (web-based, accessible to authorized account administrators)
• Joyner mobile app (accessible to authorized travelers using their corporate account credentials)
• API integration with the Client's travel management system (where available — contact corporate@myjoyner.com for integration details)
• Dedicated corporate account phone line (provided to corporate clients upon account activation)

Corporate bookings are subject to the same advance booking requirements, vehicle availability limitations, and operational policies as individual bookings. Volume booking arrangements and dedicated vehicle scheduling for high-frequency corporate travelers may be arranged through Joyner's corporate sales team.

5. Corporate Billing & Payment

Corporate clients may elect one of the following billing arrangements:

• Per-trip billing: Each trip is charged to the corporate payment method on file at the time of booking or upon trip completion, depending on the account configuration
• Monthly consolidated billing: All trips completed during the calendar month are consolidated into a single monthly invoice, due Net 30 from the invoice date, subject to credit approval
• Prepaid account balance: Client maintains a prepaid balance in the corporate account, from which trip charges are deducted as trips are completed

Late payments on monthly consolidated billing accounts accrue interest at 1.5% per month. Joyner reserves the right to suspend corporate account booking privileges for accounts with overdue balances exceeding thirty (30) days. All billing is subject to the Joyner Billing & Payment Policy.

6. Negotiated Rates & Volume Discounts

Corporate clients who commit to minimum monthly trip volumes may be eligible for negotiated rates and volume discounts, as agreed in a separate rate addendum executed by both parties. Negotiated rates and volume discounts are confidential and may not be disclosed to third parties without Joyner's prior written consent. Volume discount eligibility is assessed on a rolling twelve (12) month basis and may be adjusted at renewal if actual trip volumes do not meet the committed minimum.

7. Reporting & Account Management

Corporate account administrators have access to the following reporting and account management features through the Joyner corporate portal:

• Real-time trip status and tracking for active bookings
• Trip history and itemized billing reports by traveler, cost center, or date range
• Traveler profile management (add, edit, or remove authorized travelers)
• Receipt download for individual trips
• Monthly invoice download and payment management
• Account usage analytics and trip volume summaries

8. Cancellation & No-Show Policy

Corporate account bookings are subject to the same cancellation and no-show terms as individual bookings, as described in the Airport Shuttle No-Show & Cancellation Policy. Cancellation fees and no-show charges are billed to the corporate account and are the Client's responsibility regardless of which authorized traveler made the booking.

Corporate clients with high no-show rates — defined as a no-show rate exceeding 10% of total monthly bookings for two (2) or more consecutive months — may be required to implement pre-authorization procedures for bookings or may have their corporate account terms modified by Joyner upon written notice.

9. Liability for Traveler Conduct

The Client is responsible for the conduct of its authorized travelers while using Joyner Airport Shuttle services. The Client agrees to indemnify Joyner for any damage, cleaning fees, or other costs incurred as a result of an authorized traveler's violation of the Rider Terms, Shuttle Service Policy, or Community Guidelines. Joyner reserves the right to remove an authorized traveler from the platform for repeated or serious violations of Joyner's policies, and will notify the Client's account administrator of any such action.

10. Confidentiality

Both parties agree to keep confidential the terms of this Agreement, including any negotiated rates, and all non-public information about the other party's business operations disclosed in connection with this Agreement. This obligation survives termination of the Agreement for two (2) years. Joyner will handle traveler personal information in accordance with the Joyner Privacy Policy.

11. Term & Termination

This Agreement is effective upon execution of the corporate account application and continues until terminated by either party upon thirty (30) days' written notice. Joyner may immediately suspend or terminate a corporate account for: non-payment of invoices; material breach of this Agreement; conduct by authorized travelers that repeatedly violates Joyner's policies; or any other reason Joyner determines in its reasonable business judgment presents an unacceptable risk. Upon termination, all outstanding balances are immediately due and payable.

12. Indemnification

Client agrees to indemnify, defend, and hold harmless Joyner and its affiliates, officers, employees, drivers, and agents from and against all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from: (a) the conduct of Client's authorized travelers; (b) Client's breach of this Agreement; (c) Client's failure to maintain an accurate authorized traveler list; or (d) Client's violation of applicable law.

13. Limitation of Liability

JOYNER'S TOTAL LIABILITY TO CLIENT FOR ALL CLAIMS ARISING UNDER THIS AGREEMENT SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY CLIENT TO JOYNER IN THE THREE (3) MONTHS PRECEDING THE CLAIM. IN NO EVENT SHALL JOYNER BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR BUSINESS DISRUPTION.

14. Dispute Resolution & Governing Law

All disputes arising out of or relating to this Agreement are subject to the Joyner Arbitration & Dispute Resolution Policy. This Agreement is governed by the laws of the State of Georgia, without regard to conflict-of-laws principles.

15. Contact

Corporate account inquiries: corporate@myjoyner.com | Joyner Transportation & Logistic Services LLC | Atlanta, Georgia.