Joyner Broker Help
Answers about Joyner's licensed freight brokerage services connecting shippers with vetted, qualified carriers.
FMCSA
LICENSED PROPERTY BROKER
49 CFR 371
CARRIER VETTING STANDARD
SAFER
SAFETY FITNESS VERIFIED
30 days
STANDARD PAYMENT TERMS
Connecting Shippers With Qualified Carriers
As a licensed property broker, Joyner arranges transportation through a vetted network of third-party motor carriers.
Carrier Vetting
Carriers are verified for active operating authority, minimum insurance levels, and safety fitness before any load is tendered.
Rate Confirmations
Every brokered shipment is governed by a rate confirmation or load tender setting forth agreed rate and terms.
Zero Unsatisfactory Carriers
Joyner does not knowingly tender freight to carriers with an "Unsatisfactory" FMCSA safety rating.
Insurance Verification
Carrier cargo and public liability insurance is confirmed consistent with FMCSA minimums under 49 CFR Part 387.
Claims Assistance
Cargo claims are the responsibility of the executing carrier and its insurance; we'll help identify the responsible party.
Standard Payment Terms
Invoices are due within 30 days of receipt and required documentation unless otherwise specified.
Compliance-First Brokerage
FMCSA-Compliant Vetting
Every carrier is vetted consistent with 49 CFR Part 371 before a load is ever tendered.
Established Carrier Network
A trusted network of qualified carriers across lanes and equipment types.
Clear Role Definition
Every rate confirmation makes clear when Joyner is brokering a load versus acting as the carrier.
Common Broker Questions
Joyner performs carrier vetting consistent with 49 C.F.R. Part 371, including verification of active operating authority, minimum insurance levels, and safety fitness status as reflected in FMCSA's Safety and Fitness Electronic Records (SAFER) system.
Where Joyner acts as a broker arranging transportation, cargo claims are the responsibility of the executing motor carrier and its cargo insurance. Joyner will provide reasonable assistance identifying the responsible carrier and applicable insurance.
No. Joyner does not knowingly tender freight to carriers with an "Unsatisfactory" safety rating or without current operating authority and insurance on file.
Your rate confirmation, load tender, or bill of lading will identify whether Joyner is acting as the transporting motor carrier or as a broker arranging transportation by a third-party carrier.
Invoices are due within the payment terms specified on the rate confirmation or, absent specific terms, within 30 days of receipt of invoice and required documentation.
You can view the complete Joyner Broker Terms & Conditions in our Legal Center for full details on brokerage operations and carrier relationships.
Related Resources
Still need help?
Our support team is available to help with brokered loads, carrier questions, and billing.