Microsoft 365 Outage Fully Resolved
We are pleased to confirm that the Microsoft 365 outage affecting Exchange Online has been fully resolved. All inbound and outbound email communications at Joyner are operating normally, and no further disruptions are expected related to this incident.
Microsoft confirmed resolution of incident EX1550543, which impacted Exchange Online customers across multiple regions. We appreciate Microsoft's work to restore services and thank our customers and partners for their patience.
How We Responded
Server Scanning
Our Enterprise Technology and Product & Engineering teams worked together to scan Joyner's mail servers for any emails that may have been sent or received during the outage window.
Customer Outreach
We proactively emailed Joyner customers advising them to resubmit any inquiries they may have attempted to send during the outage, to ensure their messages are received and addressed.
Service Restored
All Joyner email systems are fully operational. Our teams continue to monitor service stability to confirm no residual disruptions remain.
Need Assistance?
Our customer service team is available to help with any questions or concerns related to this outage.
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