These terms and conditions (“Terms”) apply to the Joyner Transportation & Logistic Services LLC Refer-A-Friend program from Joyner Transportation & Logistic Services LLC (“Refer-A-Friend Program” or “Program”). By referring a customer, activating Joyner service(s) or otherwise participating under the Program, the referring customer (“Advocate”) and referred new customer (“Referred Customer”), as the case may be, agree to these Terms.

1   Program Enrollment

To refer customers and receive Reward(s) (as defined in Section 4) under the Program, the Advocate and Referred Customer must enroll in the Program and agree to the Program Terms.   To enroll in the Program, the Advocate must visit www.myjoyner.com/referafriend (as may be revised by Joyner Transportation & Logistic Services LLC, “Site”), click the Get Started link and using his or her existing Joyner Transportation & Logistic Services LLC account credentials, accept the Program Terms. A personalized dashboard will then be displayed with options to share referrals via email. The Advocate may only initiate referrals through the ‘Email your Friends’ link located on the customer portal dashboard on the myjoyner.com Site. Once the referral is received by the Referred Customer, the Referred Customer must enroll in the Program and accept the Program Terms by clicking the Get Started link within the shared email  communication link sent by the Advocate, accept the Program Terms and provide all required information. The Referred Customer must install/activate the Qualifying Service(s) (as defined in Section 4) within 30 days from date of the referral.

Advocates may not promote the Program through paid media, such as billboards, banner advertisements, or sponsored search results.  Advocates may not enter into an arrangement with any third party that compensates that third party for promoting the Program or referrals.  All referrals must be initiated only through the advocate dashboard on the Site and New Referred Customers may only activate one individual customer referral before ordering qualifying services.

2    Eligibility; Services:

Rewards are only available to Joyner Transportation & Logistic Services LLC customers who are 18 years of age or older with a Joyner Transportation & Logistic Services LLC account in good standing.

To receive a Reward, the Advocate and Referred Customer must enroll in the Program; the Advocate must refer a new customer who is not an employee of Joyner Transportation & Logistic Services LLC; the Referred Customer must activate/install Qualifying Service(s); and all other Program and Reward criteria must be satisfied.  Under no circumstances shall a Joyner Transportation & Logistic Services LLC employee be eligible to receive a Reward as a new customer, nor shall an Advocate be eligible for a Reward for referring a  Joyner Transportation & Logistic Services LLC as a new customer. Joyner Transportation & Logistic Services LLC may at any time change the Qualifying Service(s) required to receive a Reward under the Program. By participating in the Program, the Advocate and Referred Customer agree that Joyner Transportation & Logistic Services LLC may share their name, referral channel (such as Facebook or e-mail), service installation status and date and other information with the Advocate and/or Referred Customer and others, including third-party providers, for the purpose of administering the Program. 

3     Reward Requirements:

In order for the Advocate and new Referred Customer to receive a Reward, the Advocate must refer a Referred Customer for a Qualifying Service (as defined in Section 4) and the Referred Customer must:

• Be a new Joyner Transportation & Logistic Services LLC customer. The Referred Customer must not have been a customer of any Joyner Transportation & Logistic Services LLC service, including without limitation any Qualifying Service(s) or any level of Qualifying Services which include the Qualifying Service(s) within 120 days of the date of referral. The Referred Customer must subscribe to a Joyner Transportation & Logistic Services LLC service and cannot have subscribed to Joyner Transportation & Logistic Services LLC during the 120 period immediately before the date of the Advocate’s referral.

• Activate the referral by clicking the Advocate’s unique URL in the email message shared from the Advocate’s dashboard, accept Program terms and conditions via email, chat or phone, and enter all requested information before ordering Qualifying Service(s).

• Install/activate all Qualifying Service(s) at the same address under the Joyner Transportation & Logistic Services LLC Agreement for Services within the first 30 days of the date of referral; and

• Maintain the Qualifying Service(s) for at least the first 90 consecutive days after activating the Qualifying Service(s), with an Joyner Transportation & Logistic Services LLC account in good standing.

If any Qualifying Service(s) are cancelled, downgraded or changed during the above-referenced 90-day period, the Reward (if any), shall be determined by the remaining Qualifying Service(s) which satisfy the Program and Rewards criteria.

4      Rewards

Under the Program, eligible Advocates and Referred Customers satisfying all Program and Reward eligibility criteria shall each receive a reward (“Reward”). The type and amount of the Reward shall be determined by Joyner Transportation & Logistic Services LLC and is subject to change in Joyner Transportation & Logistic Services LLC sole discretion. Subject to the satisfaction of the Program and Reward eligibility criteria, Rewards are awarded only for referrals of the following Joyner Transportation & Logistic Services LLC services: Joyner Freight, Joyner Autow, Joyner Mobility, Joyner Airport Shuttle, Joyner Corporate Shuttle and Joyner Animal Transport. (each a “Qualifying Service” and collectively, “Qualifying Service(s)”). 

Subject to the Reward limit as explained in Section 6 below and satisfaction of all Program criteria, the Reward for the new Referred Customer and Advocate is a prepaid card (“Card”) in the following amounts:

New Referred Customer: A $25 Card for a new installation of one of the following Qualifying Services:  Joyner Freight, Joyner Autow, Joyner Mobility, Joyner Airport Shuttle, Joyner Corporate Shuttle and Joyner Animal Transport. The Card amount for a new Joyner Transportation & Logistic Services LLC customer shall be limited to $25 regardless of how many services are added. The maximum Card amount for Referred Customers is $25 per Referred Customer.

Advocate: A $50 Card for each Referred Customer who subscribes one of the following Qualifying Services: Joyner Freight, Joyner Autow, Joyner Mobility, Joyner Airport Shuttle, Joyner Corporate Shuttle and Joyner Animal Transport; or a $100 Card for each Referred Customer who subscribes to two or more of those Qualifying Services.  
 

5       Card Fulfillment:

No Cards for the referring Advocate and Referred Customer will be issued until after the Referred Customer installs and continues Qualifying Services for the 90-day period with an account in good standing as explained in Section 3 above. Joyner Transportation & Logistic Services LLC tracking of referrals, orders and installation status shall determine if and when a Card is to be issued. Subject to the satisfaction of all Program and Rewards criteria, the Card will be sent approximately 16 to 18 weeks after the Referred Customer installs the Qualifying Service. To be considered a customer in good standing, a Referred Customer is required to pay all Joyner Transportation & Logistic Services LLC invoices in full when due for services during the 90-day period.

6       Limits & Expiration:

The total value of rewards per advocate and referred customer each shall be limited to a maximum of $500 per calendar year, regardless of the number of activating customers actually referred and/or date of referral. Any value in excess of the $500 limit shall not carry over to subsequent years.

Any Cards which have not been used within 180 days of issuance will automatically expire. Upon expiration of the Card, any unused funds will automatically expire. Cards may not be transferred, assigned or redeemed for cash. Cards are subject to the terms and conditions accompanying the Card.

7       General Provisions:

If multiple referrals for the same person are received, only one Reward, subject to these terms, will be provided for the referral first received by Joyner Transportation & Logistic Services LLC, as determined by Joyner Transportation & Logistic Services LLC.

An Advocate and/or Referred Customer may be required to provide information about the other such as name and address in order to validate the referral and Reward eligibility.

Rewards may not be combined with other referral rewards or similar programs.

The Program is void in the State of Tennessee and residents of Tennessee are not eligible to participate. Void in all other areas where prohibited.

Joyner Transportation & Logistic Services LLC employees who are responsible for selling Joyner Transportation & Logistic Services LLC and/or products and services, including services and/or products of Business to Business, as well as Joyner Transportation & Logistic Services LLC third party contractors, vendors and agents and their employees (including but not limited to those engaged in sales for Joyner Transportation & Logistic Services LLC) and all others with whom they are domiciled, (collectively referred to as “Sales Agents”), which Sales Agents shall be determined by Joyner Transportation & Logistic Services LLC in its sole discretion, are not eligible to participate in the Program or receive any Rewards, discounts or other promotional offers under the Program for referring a customer, being referred as a customer, or otherwise.

Business owners, sales agents, managers, business affiliates, and their respective agents, employees or contractors/ affiliated businesses to Joyner Transportation & Logistic Services LLC, of businesses, agencies, units are not eligible to participate in the Program or receive any Rewards, discounts or other promotional offers under the Program or for referring a customer.

Joyner Transportation & Logistic Services LLC reserves the right to change Rewards and eligibility criteria under the Program, and to alter, modify, suspend or terminate the Program or any component thereof at any time upon notice, which notice may be provided through the Program Site, mail, e-mail or such other methods as determined by Joyner Transportation & Logistic Services LLC in its sole discretion.