Joyner Mobile App Help
Answers about downloading, installing, and using the Joyner app across all of our products and services.
iOS
& ANDROID AVAILABLE
All-in-One
ACCESS TO JOYNER SERVICES
Live
LOCATION & DISPATCH TRACKING
Free
TO DOWNLOAD
Everything Joyner, in Your Pocket
The Joyner mobile app gives customers, drivers, employees, and partners access to Joyner services depending on your role.
Booking & Tracking
Book services and track your trips, shipments, or service requests directly from the app.
Account Management
Manage your account, payment methods, and preferences across every Joyner service you use.
Location-Based Features
Precise location data powers dispatch, routing, and real-time ETA features. You can disable this anytime in settings.
Push Notifications
Stay updated on bookings, dispatch status, and account activity, with control over non-essential notifications.
Regular Updates
App updates and patches keep functionality current — older versions may lose support with reasonable notice.
Reviews & Ratings
Submit reviews, ratings, or photos to help us continually improve the Joyner experience.
One App, Every Joyner Service
Secure by Design
Technology errors and omissions and cyber liability insurance applicable to our mobile application operations.
All Your Services, One Place
Whether you use Autow, Mobility, Freight, or TMS, the app brings access together in one experience.
You're in Control
Manage permissions, notifications, and account settings exactly how you want them.
Common Mobile App Questions
The Joyner app is available on the Apple App Store and Google Play. Your use is subject to both our Terms and the applicable App Store's terms of service.
The app may collect and use precise location data to provide core functionality like dispatch, routing, and ETA features. You can disable location services through your device settings, though this may limit certain features like real-time tracking.
You can opt out of non-essential notifications through the app's notification settings or your device settings. Essential service notifications, like safety alerts or dispatch confirmations, may not be capable of being disabled while you have an active booking or assignment.
Yes — updates and patches may be required for continued functionality. We may discontinue support for older app versions or operating systems with reasonable notice where practicable.
By submitting reviews, ratings, or photos, you grant Joyner a non-exclusive, worldwide, royalty-free license to use that content in connection with operating and promoting the service. You must own or have rights to anything you submit.
These Terms govern your use of the app itself. Any specific Joyner service you access through the app, like Autow or Mobility, is also governed by that service's own Terms & Conditions, incorporated by reference.
You can view the complete Joyner Mobile App Terms & Conditions in our Legal Center for full details on app use, content, and liability.
Related Resources
Still need help?
Our support team is available to help with app downloads, login issues, and technical support.