Joyner Corporate Shuttle Help
Answers for businesses, riders, and administrators using Joyner's employee, campus, and event shuttle services.
B2B
SERVICE AGREEMENT MODEL
60 days
STANDARD TERMINATION NOTICE
Custom
ROUTES & SCHEDULES
Monthly
STANDARD BILLING CYCLE
Dependable Transportation for Your Organization
Joyner Corporate Shuttle is built around a Service Agreement tailored to your organization's routes, schedules, and rider needs.
Service Agreements
Routes, schedules, vehicle types, and pricing are defined in a Service Order or Master Service Agreement specific to your organization.
Custom Routes & Schedules
Employee, campus, and event shuttle routes built around your organization's actual ridership patterns.
Badge & Access Verification
Riders may be required to follow badge, credential, or access-verification procedures established by your organization.
Mid-Term Changes
Need additional routes, extended hours, or a larger fleet? Mid-term changes are quoted and documented through a change order.
Predictable Invoicing
Fees are typically invoiced monthly or per your agreed billing cycle, with standard 30-day payment terms.
Flexible Termination
Either party may terminate for convenience with 60 days' written notice, or for material breach with 30 days' notice and a chance to cure.
A Partner, Not Just a Vendor
Fully Insured
Commercial automobile liability, general liability, and workers' compensation insurance applicable to shuttle operations.
Rider-First Standards
Clear conduct guidelines and seating/safety requirements designed to keep every rider safe and comfortable.
Built Around Your Operations
From single-campus shuttles to multi-site corporate programs, service scales to fit how your organization actually runs.
Common Corporate Shuttle Questions
Corporate Shuttle Services are provided pursuant to a Service Order or Master Service Agreement executed between Joyner and your organization, specifying routes, schedules, vehicle types, service hours, and pricing. Contact our team to start the process.
We use commercially reasonable efforts to adhere to agreed schedules, but arrival and departure times are not guaranteed, as they may be affected by traffic, weather, or other conditions outside our control.
Fees are set forth in your Service Agreement and typically invoiced monthly or per your agreed billing cycle. Invoices are due within 30 days of receipt unless otherwise specified.
Yes. Additional routes, extended hours, or fleet upsizing requested mid-term will be quoted and documented through a change order.
Riders are expected to board and disembark only at designated stops, comply with seating capacity and seatbelt requirements, refrain from unsafe conduct or prohibited items, and follow any badge or access-verification procedures established by your organization.
Absent specific terms, either party may terminate for convenience upon 60 days' written notice, or for material breach upon 30 days' written notice with an opportunity to cure.
You can view the complete Joyner Corporate Shuttle Terms & Conditions in our Legal Center for full details on the master service relationship and rider conduct.
Related Resources
Still need help?
Our support team is available to assist with service agreements, billing, and day-to-day shuttle operations.