Joyner Warehousing — Inventory Liability Policy

1. Purpose

This Inventory Liability Policy ("Policy") describes Joyner Transportation & Logistic Services LLC's ("Joyner," "we," "us," or "our") liability for loss of, damage to, or shrinkage of Customer inventory stored at Joyner's warehousing facilities. This Policy supplements and is incorporated into the Joyner Warehousing Agreement. In the event of a conflict between this Policy and the Warehousing Agreement, the Warehousing Agreement controls.

2. Standard of Care

Joyner will exercise the care and diligence that a reasonably careful person would exercise under similar circumstances in the operation of a warehouse, consistent with U.C.C. § 7-204(a) and applicable state warehouse law. Joyner's liability for loss or damage to Customer inventory arises only from Joyner's failure to exercise such care. Joyner is not an insurer of Customer inventory and is not liable for losses resulting from causes outside Joyner's reasonable control.

3. Released Value Limitation

Unless a higher declared value is established in accordance with Section 4, Joyner's maximum liability for any loss of or damage to Customer inventory is limited to:

• $0.50 per pound per article — this is the released value applicable to all stored goods absent a higher written declaration

Example: If 200 pounds of inventory is lost or damaged and no higher value is declared, Joyner's maximum liability is $100.00 (200 lbs × $0.50/lb), regardless of the actual market value or replacement cost of the goods.

CUSTOMER ACKNOWLEDGES THAT THE RELEASED VALUE LIMITATION MAY BE SUBSTANTIALLY LESS THAN THE ACTUAL MARKET VALUE OR REPLACEMENT COST OF CUSTOMER'S INVENTORY. JOYNER STRONGLY RECOMMENDS THAT CUSTOMER MAINTAIN ITS OWN CARGO AND PROPERTY INSURANCE COVERING STORED INVENTORY AT FULL REPLACEMENT VALUE.

4. Higher Declared Value

Customer may establish a higher released value for its stored inventory by:

• Submitting a written declaration of value to Joyner prior to or at the time of tendering goods for storage, specifying the declared value per pound or per unit
• Receiving Joyner's written confirmation of the higher declared value
• Paying any applicable valuation surcharge as quoted by Joyner

Joyner's liability will not exceed the lesser of the declared value or the actual documented replacement cost or repair cost of the lost or damaged goods. Declarations of value made after goods have been tendered for storage will not be effective retroactively.

5. Exclusions from Liability

Joyner is not liable for loss of or damage to Customer inventory resulting from:

• Act of God: Fire, flood, earthquake, hurricane, tornado, lightning, extreme weather, or other natural disasters beyond Joyner's reasonable control
• Inherent vice or nature of goods: Deterioration, spoilage, leakage, evaporation, or other loss resulting from the inherent nature of the goods, including perishables stored without temperature-control arrangements
• Customer's own acts or omissions: Improper packaging, labeling, or preparation of goods; inaccurate inventory counts or descriptions provided by Customer; or instructions given by Customer that Joyner followed in good faith
• Third-party acts: Theft, vandalism, or damage caused by third parties not under Joyner's control, provided Joyner has taken reasonable security precautions
• Prohibited goods: Loss or damage to goods that Customer was prohibited from tendering under the Warehousing Agreement but tendered without disclosure
• Normal shrinkage: Inventory shrinkage within normal warehouse industry tolerances (generally 0.1% to 0.5% of stored inventory value per year, depending on product type) that is not attributable to Joyner's negligence
• Pest or rodent damage: Where Joyner has maintained commercially reasonable pest control measures consistent with industry standards for the facility type
• Damage discovered after release: Damage to goods that is alleged to have occurred during storage but is discovered after goods have been released from Joyner's custody and signed for without exception

6. Inventory Counts & Discrepancy Reporting

Joyner maintains inventory records through its warehouse management system (WMS) and conducts periodic cycle counts consistent with its standard operating procedures. Customer acknowledges that:

• Joyner's WMS inventory records are the controlling record of goods in Joyner's custody
• Customer should review inventory reports provided by Joyner and report any discrepancies within ten (10) business days of receiving the report
• Discrepancies not reported within ten (10) business days may be deemed accepted by Customer
• Annual physical inventory counts (if requested by Customer) are available as a value-added service at applicable rates

7. Reporting a Loss or Damage Claim

To file a claim for loss of or damage to stored inventory, Customer must:

• Submit a written claim to warehousing@myjoyner.com within ninety (90) days of discovering the loss or damage, or within ninety (90) days of the date Customer should reasonably have discovered it
• Include in the claim: a description of the lost or damaged goods, the quantity and weight affected, the WMS location codes, the date(s) the loss or damage is believed to have occurred, photographs of any damaged goods, and documentation of the value of the affected inventory (invoice, purchase order, or comparable documentation)
• Preserve all damaged goods and packaging for inspection by Joyner until Joyner authorizes disposal

Claims not filed within ninety (90) days of discovery will be denied as time-barred. Civil actions on warehousing liability claims must be filed within two (2) years of the date Joyner provides written notice of its determination on the claim.

8. Claim Investigation & Payment

Upon receipt of a complete claim, Joyner will acknowledge receipt within five (5) business days and conduct a reasonable investigation, which may include: review of WMS records and cycle count history; inspection of the facility and storage location; review of receiving and release records; and inspection of any damaged goods. Joyner will issue a written determination within sixty (60) days of receiving a complete claim. Approved claims will be paid within thirty (30) days of the written determination, subject to the released value limitation in Section 3 or any higher declared value established under Section 4.

9. Insurance Recommendation

Because Joyner's released value liability cap may be substantially less than the full replacement value of Customer's inventory, Joyner strongly recommends that all warehousing customers maintain their own all-risk property or cargo insurance covering stored inventory at full replacement value. Joyner can provide certificates of insurance and storage location information to assist Customer in obtaining appropriate coverage. The existence of Joyner's released value limitation does not affect Customer's ability to recover from its own insurer under a Customer-maintained policy.

10. No Consequential Damages

IN NO EVENT SHALL JOYNER BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM LOSS OF OR DAMAGE TO CUSTOMER INVENTORY, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST SALES, BUSINESS INTERRUPTION, COST OF EXPEDITED REPLACEMENT SHIPMENTS, OR DAMAGE TO CUSTOMER'S BUSINESS REPUTATION — EVEN IF JOYNER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11. Governing Law

This Policy is governed by the laws of the State of Georgia, including applicable provisions of U.C.C. Article 7 (Documents of Title), and applicable state warehouse statutes. Disputes are subject to the Joyner Arbitration & Dispute Resolution Policy.

12. Contact

Inventory liability claims and inquiries: warehousing@myjoyner.com | Joyner Transportation & Logistic Services LLC | Atlanta, Georgia.