Joyner Dispatch — Carrier Responsibility Clause

1. Purpose

This Carrier Responsibility Clause ("Clause") clearly defines the responsibilities of Carriers engaged in Joyner Transportation & Logistic Services LLC's ("Joyner") freight dispatch program and the allocation of liability between Joyner and Carrier with respect to transportation performance, freight claims, regulatory compliance, and third-party obligations. This Clause supplements and is incorporated into the Joyner Dispatch Service Agreement. Understanding this Clause is essential — Joyner is a dispatch service provider, not a motor carrier or freight broker, and Carrier bears full responsibility for the transportation services it performs.

2. Carrier Is the Motor Carrier of Record

ALL LOADS BOOKED THROUGH JOYNER'S DISPATCH SERVICE ARE BOOKED UNDER CARRIER'S OWN FMCSA MOTOR CARRIER OPERATING AUTHORITY. CARRIER IS THE MOTOR CARRIER OF RECORD FOR ALL LOADS DISPATCHED BY JOYNER ON CARRIER'S BEHALF. JOYNER IS NOT A MOTOR CARRIER, IS NOT A CO-CARRIER, AND DOES NOT ASSUME ANY CARRIER LIABILITY FOR FREIGHT TRANSPORTED BY CARRIER.

The transportation contract for each load is between Carrier and the applicable broker or shipper. Joyner is not a party to that transportation contract. Rate confirmations, bills of lading, and other load documents are between Carrier and the broker or shipper. Joyner's role is limited to facilitating the booking of loads on Carrier's behalf as a dispatch agent.

3. Carrier's Full Responsibility for Load Execution

Once Carrier accepts a load through Joyner's dispatch service, Carrier assumes full and sole responsibility for the performance of that load, including:

• Pickup: Arriving at the shipper's facility at or before the scheduled pickup appointment; loading the freight properly; verifying the piece count and condition of freight against the bill of lading; and signing the bill of lading as carrier of record
• Transit: Transporting the freight safely, legally, and in compliance with all applicable FMCSA regulations, including hours of service, weight limits, and hazardous materials requirements
• Delivery: Delivering the freight to the consignee at or before the scheduled delivery appointment; offloading the freight as required; obtaining a signed proof of delivery (POD); and reporting any delivery exceptions to Joyner immediately
• Check calls: Complying with all check call requirements specified in the rate confirmation, including providing location updates at the frequency required by the broker or shipper
• Load problems: Immediately notifying Joyner of any breakdown, accident, weather delay, appointment miss, freight discrepancy, or other load problem so that Joyner can communicate with the broker or shipper on Carrier's behalf

4. Carrier's Responsibility for Freight Loss & Damage

Carrier is solely responsible for loss of or damage to freight that occurs while the freight is in Carrier's care, custody, and control — from the time Carrier signs the bill of lading at pickup through delivery and the consignee's signature on the POD. Carrier's liability for freight loss and damage is governed by the Carmack Amendment (49 U.S.C. § 14706) and the terms of the applicable rate confirmation and bill of lading.

JOYNER IS NOT LIABLE TO THE BROKER, SHIPPER, CONSIGNEE, OR ANY THIRD PARTY FOR FREIGHT LOSS OR DAMAGE CAUSED BY CARRIER. CARRIER AGREES TO INDEMNIFY, DEFEND, AND HOLD HARMLESS JOYNER FROM AND AGAINST ALL FREIGHT CLAIMS, LIABILITIES, COSTS, AND EXPENSES (INCLUDING ATTORNEYS' FEES) ARISING FROM FREIGHT LOSS OR DAMAGE OCCURRING WHILE THE FREIGHT IS IN CARRIER'S CUSTODY.

Carrier must maintain minimum cargo insurance of $100,000 per occurrence at all times and must provide Joyner with current proof of cargo insurance upon request. Carrier must notify Joyner of any freight claim filed against Carrier within 48 hours of receiving the claim.

5. Carrier's Regulatory Compliance Responsibilities

Carrier is solely responsible for compliance with all applicable federal, state, and local transportation regulations. Carrier's regulatory responsibilities include but are not limited to:

• FMCSA compliance: Maintaining active, valid motor carrier operating authority and USDOT number; complying with all applicable FMCSA safety regulations; and maintaining a Satisfactory or unrated safety rating
• Hours of service: Ensuring all drivers comply with applicable FMCSA hours of service regulations and maintain accurate ELD records
• Driver qualifications: Ensuring all drivers hold valid CDLs appropriate for the vehicle class and cargo type; pass required drug and alcohol testing; and meet all FMCSA driver qualification standards
• Vehicle safety: Maintaining all vehicles in safe operating condition and in compliance with FMCSA vehicle inspection, maintenance, and repair requirements
• Hazardous materials: Complying with all applicable DOT hazardous materials regulations for any loads involving hazardous materials, including proper classification, packaging, labeling, placarding, and documentation
• Weight and permits: Ensuring all loads comply with applicable federal and state weight limits and obtaining all required oversize/overweight permits before transporting loads requiring them
• Insurance: Maintaining all required insurance coverages at the minimum levels required by FMCSA and any additional requirements specified in rate confirmations

JOYNER IS NOT RESPONSIBLE FOR FINES, PENALTIES, OUT-OF-SERVICE ORDERS, OR OTHER REGULATORY CONSEQUENCES RESULTING FROM CARRIER'S FAILURE TO COMPLY WITH APPLICABLE TRANSPORTATION REGULATIONS. CARRIER AGREES TO INDEMNIFY JOYNER FOR ANY COSTS, FINES, OR LIABILITIES JOYNER INCURS AS A RESULT OF CARRIER'S REGULATORY VIOLATIONS.

6. Double Brokering Prohibition

Carrier is strictly prohibited from re-brokering, sub-contracting, or double-brokering any load booked through Joyner's dispatch service to another carrier without the express written consent of the original broker or shipper. Double brokering is a violation of FMCSA regulations, constitutes fraud against the broker and shipper, and is grounds for immediate termination of the Dispatch Service Agreement. Carrier is liable to Joyner and to the affected broker or shipper for all damages resulting from unauthorized double brokering.

7. Carrier's Responsibility for Driver Conduct

Carrier is responsible for the professional conduct of all drivers operating under Carrier's authority on loads booked through Joyner's dispatch service. Carrier's drivers must:

• Treat shippers, consignees, and their personnel with courtesy and professionalism at all times
• Comply with facility rules, safety requirements, and check-in procedures at all shipper and consignee locations
• Not engage in threatening, abusive, or inappropriate conduct at any pickup or delivery location
• Not use controlled substances or alcohol while operating a commercial motor vehicle
• Comply with all applicable traffic laws while transporting loads

Carrier driver conduct complaints received by Joyner from brokers or shippers will be communicated to Carrier. Repeated or serious driver conduct issues may result in broker or shipper blacklisting of Carrier's authority, which may reduce Joyner's ability to book loads for Carrier on those accounts.

8. Carrier's Responsibility for Load Cancellations

Once Carrier has accepted a load, Carrier is responsible for performing that load. If Carrier must cancel an accepted load, Carrier must notify Joyner immediately so that Joyner can communicate with the broker or shipper and minimize the impact of the cancellation. Carrier is solely responsible for any TONU charges, cancellation penalties, or damages assessed by the broker or shipper as a result of Carrier's load cancellation. Joyner is not liable for broker or shipper penalties arising from Carrier's cancellation of an accepted load.

9. Indemnification

Carrier agrees to indemnify, defend, and hold harmless Joyner and its affiliates, officers, employees, and agents from and against all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from: (a) Carrier's performance of or failure to perform transportation services; (b) freight loss or damage while in Carrier's custody; (c) Carrier's violation of applicable law or FMCSA regulations; (d) Carrier's driver conduct; (e) Carrier's double brokering; or (f) any other act or omission of Carrier or its drivers in connection with loads dispatched by Joyner.

10. Dispute Resolution & Governing Law

All disputes arising out of or relating to this Clause are subject to the Joyner Arbitration & Dispute Resolution Policy, including the binding arbitration agreement and class action waiver. This Clause is governed by applicable federal transportation law and, to the extent state law applies, by the laws of the State of Georgia.

11. Contact

Dispatch inquiries: dispatch@myjoyner.com | Claims: claims@myjoyner.com | Joyner Transportation & Logistic Services LLC | Atlanta, Georgia.